Aq88 FAQ — all your questions
Find quick answers here

To register on aq88, you need an active mobile number and an email address. You must also be at least 18 years old. Registration is completely free and takes just a few minutes.

• An active mobile number (for OTP verification)
• Valid email address
• Must be at least 18 years old
• A strong password

No, each person may only operate one aq88 account. Having multiple accounts under the same identity is a violation of platform rules and may result in account suspension. Any associated bonuses may also be forfeited.

KYC (Know Your Customer) verification secures your account and helps prevent fraud. Identity verification is required before you can make a withdrawal. Simply upload a photo of your national ID or passport to complete the process. Verification is typically approved within 24 hours.

If you haven't received your OTP, first make sure the mobile number you entered is correct. Wait a moment, then click the "Resend OTP" option. Network delays can sometimes slow delivery. If the issue persists, reach out to our 24/7 live chat support.

aq88 supports a variety of popular payment methods for deposits, including mobile banking, direct bank transfer, and e-wallets. All methods are fast and secure.

• Mobile Banking
• Bank Transfer
• E-Wallet
• Online Banking

The minimum deposit amount on aq88 depends on your chosen payment method. With mobile banking, you can start with as little as BDT 100. The maximum limit depends on your account verification level. For more details, Deposit Page here.

Most payment methods credit your account instantly, within a few minutes. Bank transfers may take up to 15–30 minutes. If more than 30 minutes have passed, contact support with your transaction reference number.

aq88 does not charge any deposit fees. However, your payment service provider may apply a small transaction fee. We recommend checking the fee policy of each payment method to get the best value.

Withdrawals from aq88 are typically processed within 1–24 hours. Mobile banking is the fastest option, usually arriving within 1–3 hours. Bank transfers may take 1–3 business days. KYC verification must be completed before your first withdrawal.

The minimum withdrawal starts at BDT 500. The maximum limit depends on your account verification level and VIP status. Fully verified accounts enjoy significantly higher daily withdrawal limits.

A withdrawal request can sometimes be cancelled while it's still in "Pending" status. Once processing has begun, cancellation is no longer possible. If you need to cancel, contact live chat support as soon as possible.

New members on aq88 receive an attractive welcome bonus. A first deposit bonus, free spins, and cashback offers are all available. Once you meet the bonus terms and conditions, your winnings can be withdrawn directly.

• First Deposit Bonus
• Free Spins
• Welcome Cashback
• Registration Bonus

A wagering requirement means you need to place a certain amount in bets before you can withdraw your bonus funds. For example, a 30x wagering requirement on a BDT 100 bonus means you must wager BDT 3,000. Always read the terms and conditions carefully before claiming a bonus.

You earn loyalty points on every bet you place. Use them to redeem bonus cash, free spins, or special rewards. The more you play, the more points you accumulate — and the greater your chances of moving up to a higher VIP tier.

aq88 offers a massive game library. Hundreds of games are available, including Live Casino, slots, Sports Betting, fishing games, and table games. New titles from world-class game providers are added regularly.

• Live Casino (Roulette, Baccarat, Blackjack)
• Slots (thousands of variants)
• Sports Betting (cricket, football, and more)
• Fishing & Arcade Games

The aq88 Sports section lets you bet on cricket, football, tennis, badminton, basketball, and more than 30 other sports. The live betting feature lets you place bets in real time on ongoing matches. Special offers are available for major tournaments including the IPL and World Cup.

Yes, many slots and casino games on aq88 offer a demo mode. In demo mode you can enjoy the games and learn the rules without using real money. However, any winnings from demo mode cannot be withdrawn — you'll need to play in real money mode to win actual prizes.

aq88 is a fully secure, encrypted platform. All transactions and personal data are protected with 256-bit SSL encryption technology. Our data protection practices meet international security standards.

Follow these simple rules to keep your password secure.

• Use a password with at least 8 characters
• Mix uppercase and lowercase letters, numbers, and special characters
• Never share your password with anyone
• Keep two-factor authentication (2FA) enabled
• Change your password regularly

aq88 customer support is available 24 hours a day, 7 days a week. Get instant help via live chat, or send a message to the support team by email. Support is available in both English and Bangla, so language is never a barrier.

If you notice any suspicious login activity or transactions on your account, change your password immediately and notify our support team. aq88 will never ask for your password or OTP by phone or through any external channel — any such contact is a scam.

The aq88 app can be downloaded directly from our website. It's available for both Android and iOS. The app is completely free and runs fast even on low data. For more details, App Page here.

Yes, the aq88 app gives you access to the same full game library as the website. Live Casino, slots, Sports Betting — everything is right there in the app. You also get exclusive features like fingerprint login and push notifications.